Contact Us

Ready to sell or trade your watch? Get started by contacting our customer service team at info@jdwnyc.com or visit our showroom. We look forward to assisting you in finding the perfect timepiece or upgrading your collection.

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FAQs

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Check our FAQs for a quick answer

Showroom

10 West 46th St, 6th floor, New York
NY 10036 United States

Email us

info@jdwnyc.com

Call us

Phone: 917-843-3156
10:00AM - 6:00PM EST

OUR COLLECTION

Our curated selection includes renowned brands such as Rolex, Patek Philippe, Audemars Piguet, Omega, and many more. Whether you are looking for a classic timepiece, a limited edition, or the latest models, you will find an array of options to suit your taste and style.

WHOLESALE SERVICES

For retailers and businesses looking to expand their inventory, our wholesale services provide access to a wide range of luxury watches at competitive prices. We understand the needs of our partners and strive to deliver exceptional service, ensuring a seamless and profitable experience.

Frequently asked questions

Have questions? We’re here to help

Are your watches authentic?

Every watch sold by JD Watches is 100% authentic. We carefully inspect, verify, and authenticate every timepiece before it’s listed. We also stand behind each watch with a warranty for added peace of mind.

Do your watches come with original box and papers?

Whenever possible, yes. Many of our watches include the original box and papers. Each product listing clearly states whether these items are included. If not listed, feel free to contact us for confirmation.

Do your watches come with warranty?

Yes — all watches purchased from JD Watches come with a 2-year warranty. This covers internal mechanical defects under normal use. We also offer optional extended protection plans.

How long does shipping usually take?

We offer complimentary overnight shipping on all domestic orders. International orders typically ship within 1–2 business days after payment verification.

Can I request a specific watch that’s not listed?

Yes! We specialize in sourcing hard-to-find timepieces. If you're looking for something specific, just let us know — our network of trusted partners can usually locate it quickly.